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Before calling the help center, be sure not to use common sense, making sure that things are plugged in and that you have electricity, etc. Also, don’t try simple things like rebooting your computer. It’s better to waste the time of the agent and of other callers while your ancient machine slowly shuts down and restarts.
Never consult your products paper or electronic manual, or search for solutions on the company’s website or elsewhere on the Internet. That kind of pro-active self help is just plain stupid. Why bother, right?
If the person taking your call has an accent different from yours, instead of listening carefully to understand them, and appreciate their help, instead immediately decide that they are less intelligent than yourself, and are a “rude foreigner”. If the call center taking your call is in your own country and speaks your own language, don’t worry, it probably won’t be for long, as mega companies exploit cheap labor at the expense of their own countries workers and customers. Thank your political representative for ensuring that is stays this way.
If you have to wait on hold for longer than you like, or be transferred, waste even more of your valuable time telling the representative how much of your valuable time has already been wasted. Make sure they understand, even if it takes 30 to 45 minutes, that you are very angry about having had to wait for 30 to 45 minutes. If you waste as much of their time as you already waited, perhaps then they will truly understand your situation, and will champion your cause, all the way to the corporate executive, and get more reps hired to decrease call times. Or perhaps they will just be less likely to want to help or understand you. Either way, you can be consoled by the fact that you have just contributed to the hold time of the people after you in the queue.
If you are informed, after explaining your issue, that you have either reached the wrong department, or that due to the info that you have provided, it has been realized that another department might better help you, become agitated and unreasonable, and insist that whomever you are speaking to, regardless of training, experience, qualification, or authorization, be the one who helps you. This will immediately ingratiate you to the representative, letting them know that you are willing to help yourself to fix this problem. If the rep still insists on escalating or transferring the call, waste more of your time (and everyone else’s) by holding for a supervisor, so they can tell you the same thing and then transfer you anyway, or waste more of your time by trying to help you, when they have less experience than the agent who was originally trying to help you.
When a representative is attempting to assist you with your issue, by all means, do not listen or follow instructions. Skip ahead to what you think they are going to have you try, start trying random things, and/or do what the last person you talked to had you try. This will ensure that your problem becomes worse, strengthening the desperate bond between customer and agent. Then, while the rep is explaining what you should be seeing, instructing you where to look, look elsewhere and repeatedly insist that they are wrong or that is not on your screen. Then finally, realizing that you are stupid, say “that’s weird; now it’s there”
While on the phone with a representative, yell at your pets, kids, spouse or roommates, or alternatively, tell an interesting story about your life. Technical support is widely known to be a synonym for “emotional support”. Don’t waste the time of the people at the dating service or the suicide hotline.
If the agent is of the opposite sex (or the same, if that be your fancy), then, by all means, make suggestive comments, ask embarrassing personal questions, and finally, engage in awkward sexual advances, offers, or boastful claims. If this doesn’t get you hung up on or transferred, and the rep helps you anyway, then, regardless of their tone, assume that they are into you, and ask for them by name next time, naively assuming that the next time you call, you are speaking to a person sitting next to them, rather than someone in another building possibly in another country.
If the agent is of a gender or race or culture that you consider to be incompetent or otherwise inferior, be condescending and abusive, or even ask to be helped by someone of your own kind. If the agent sounds younger than yourself, assume that they are inexperienced and won’t be able to help you, and be insulting or ask to be helped by someone else. If the agent sounds older than yourself, assume that they are antiquated and out of touch with current issues, products, and techniques, and be abusive or ask to be helped by someone else. This kind of self righteousness is the kind of classy that never goes out of style, and when the agent transfers you, explaining what an ass you are, you can be sure that their friend will do everything possible to help you!
When making reservations, lie about the size of your party to score a big spacious table with shoulder room. That way, if the establishment seats your (supposedly) incomplete party, you can enjoy your breathing room, taking comfort in the fact that the server is going to make less tips and the eatery is going to have people waiting or being turned away because of unused seats. Don’t sweat it.
If you enter and are not immediately greeted by the host, hostess, waiter, waitress, or a manager, seat yourself and your party and just assume that someone will know that you need service, especially when the restaurant is full and busy. This way, when someone comes to the table, you can complain, or, even better, if you have to wait a while for someone and/or go looking for help, you can complain even more.
When your server first comes to the table, be sure to either ignore them completely, continuing your conversation (which is best if loud and offensive), or, alternatively, begin the exchange with some kind of insulting statement or aggressive ultimatum about how you expect better service and/or food than last time. Just assume that your server is as incompetent or inattentive as whomever has served you poorly in the past. Don’t even give them a chance!
Don’t bother remembering the name of the person helping you, especially when they have a name tag. That way, when you ask someone else to help you or to get your server or to let your server know you want something, you can come up with an interesting, hopefully personally slanderous description of your server, and hope the other employee can derive from this whom you are talking about.
If you find your server physically attractive, make them uncomfortable by undressing them with your eyes, winking, making inappropriate (sexually suggestive) comments and/or advances, or possibly even attempting to grope or fondle them. Assume that if you tip them well, especially over the course of multiple visits, that they will eventually realize that they should go out with you, have sex with you, marry you, or whatever it is that you are dreaming of. This kind of thing seems classiest when you have been drinking and can blame the alcohol…
If you are racist, sexist, or ageist, be sure to make this obvious in your treatment of your server. And be loud enough about it so that not only those in your party, but even other tables and workers get the full effect of your small minded abuse.
Never explain up front whether you want one or separate checks. That makes it too easy. And if the server bothers to ask, so they can keep track of what each person is ordering (especially for large parties), tell them it will be one check, and then at the end change your mind. It takes forever, and is fun for everybody!
Why bother ordering a soda or lemonade when you can just order water and keep asking for more sugar and/or lemons? Be cheap. Rip them off. They will remember and love you for it! It’s also fun to order a drink you’ve never tried, without so much as asking for a description or sample, and then ask for something else, and to not be charged for the drink you are wasting.
Never, ever order anything the way it comes. Always ask for less, more, or some kind of alteration or substitution. Not only is it quite often insulting to the chef who created the combinations, but it’s hard to explain to the kitchen workers and any other servers who might run the food for your server.
Don’t waste your breath asking that things you don’t like and don’t intend to eat be left off your order. It’s just food, after all. The more that gets bought, prepared, and then wasted, becoming methane producing landfill fodder (contributing to global warming), the better! It takes way too much effort to ask the server to leave off that side item you don’t care for…
If you’ve talked to the manager, even once, always tell your server how you are friends with them, and how they always let you order things your special way or give you a special discount. It’s fun for the server when they go to verify with the manager and get to hear about how presumptuous you are.
If your server doesn’t come around to check on you often enough to keep you stocked with what you need to enjoy your visit, instead of politely asking them if they need to ask someone else for help, or mentioning to a manager that they look like they are busy and working hard need less tables or more assistance, instead become irrationally angry and make a big scene. That will allow your server to run faster and force their other customers and the cooks in the kitchen to not make them wait so long on orders, payments, and food, so they can help you better.
If your server comes around more often than you would like, instead of politely informing them that you are all doing fine and they don’t need to worry about you again for “X” number of minutes or until you signal them, become enraged and complain about wanting peace, privacy, or whatever, and then inform them that their bothering you is going to negatively affect their tip. This will make you a favorite!
When paying your bill, make it unclear whether you are waiting on the server to ring you out, by not placing your credit card in the (visible) slot provided. As your server makes passes by and/or watches from a distance, don’t indicate with any kind of signal or body language when you are ready to pay, or when your payment is ready. That way, you waste your time and their’s, and it gives you something else to complain about.
When paying with cash, either use as large a bill as possible, so the server will probably have to get change from another server, the bar, the manager, or the office, or use lots of small change, and don’t explain that the loose coins will fall out of the tray (under the bills) or out of the book the receipt was in. Either way, you waste more time and make the server look and feel incompetent.
When tipping, if you even bother with such nonsense at all, always leave the bare minimum. Try to get away with 10% (or less?), but never go over 15%. I mean, come on, a lot of these servers are making up to $2.25 an hour! Why contribute to their unfair wealth by giving them even more?
After your meal, stay as long as possible without ordering anything else. If you want to have a 2 or 3 hour conversation, don’t bother going to a bar or home; stay and occupy a table, so the server makes less tips for the day and thus will have even more problems paying their overwhelming bills. This is especially helpful if the server has a small section, and/or other parties are also “camping” at their other tables.
If something about your experience is less than perfect, instead of letting your server and/or the management know about it, just go out in the world and talk trash about the establishment, and/or go online and write a nasty review or blog. That’s mature, and kind!
When employees give you answers to your questions that you don’t find acceptable, especially when they are obviously regurgitating company policy which has been drilled into their skulls by management, always request a manager. Either the supervisor will cave in for public relation purposes and grant you whatever ridiculous solution your greedy heart desires, demeaning the clerk in the process, or they will stand firm in support of the stance that their underling took, letting you leave the store in a huff of righteous indignation. In any event, you win.
Be sure to complain to each employee, and possibly management about how there are not enough workers, even though they know this even better than you do. Also, delay your own transaction and those of the people behind you by going off on a rant about how long you have waited in line, wasting even more of your time, instead of thanking the person who is trying to get you the fuck out of the store for helping you. Ignore the evil looks and sighs and angry talking between the other customers as you make a total ass of yourself. Don’t bother calling the CEO, who is making more money by not hiring enough people to help their customers.
While shopping, and using fitting rooms, (where applicable) please never put anything back where you found it. This makes earning an unlivable wage all the more pleasant for the wage-slave, and serves as training for employees, helping them get to know the department. It is especially helpful, to throw things on the floor. This is particularly considerate of injured, disabled, and older employees, as well as other customers who might be looking for the item that you obviously were not.
If you have any children, please ensure that they are loud, rude, and completely out of control at all times. Let them climb on dangerous fixtures, creating massive spills for employees to clean up, ensuring future job security, as well as a pleasant experience for fellow shoppers. Also, it is helpful to let your kids rip open packages and scatter toys about, so that they might be thrown away, resulting in corporate loss (which helps with layoffs and lower wages), or discounted severely, which is great for less fortunate shoppers.
Don’t bother deciding what you are actually going to purchase during the shopping process, instead bring it with you, and throw it all around the cashier area, or stand and make others wait as you deliberate and finally hand it to the cashier for them to put away your mess for minimum wage.
When you find an item with no price, don’t bother employees on the sales floor who know the area and items, instead ask the cashier, who will then call the salespeople to help you while other customers stand and curse you and the cashier stresses and nods apologetically to the other customers as they attempt to not hit or strangle you.
When you find an item without a price tag, say “I guess it’s free then” and laugh, expecting the employee, who has heard this several million times to find it as amusing as the first time.
When attempting to purchase an item, always ask if the price indicated is actually the price. You never know, that $100 jacket might be on sale today only for $0.99!
When asking for a possible mark-down on a slightly imperfect item, especially when the said item is already shown to be marked down, don’t trouble the workers on the sales floor. Instead wait until checking out, so the other customer in line can benefit from your entertaining bartering with the manager, when the manager finally comes out of hiding to help the cashier.
When returning an item, be sure to either misplace the receipt, (preferably not realizing that until looking through your stack of receipts in your wallet or purse at the register as everyone waits) or if you do have the receipt, be sure that it is faded and crumpled beyond any recognition, so the cashier will be unable to scan the bar code or read any pertinent information required to complete your return. That way you can both enjoy the wait for a manager, together.
When returning an item, also be sure to lose or destroy any and all original packaging, and preferably also any tag indicating brand, model, and price. If at all possible be sure the item looks and functions as if it has been used, so the cashier must wait for a manager to argue with you but finally give in and give you what you want, which is of course credit for something that either didn’t even come from this store, or that you got here and used for months or years, and now want to get something else with, that you will also return at a later date, in similar condition, and likely at another store.
When using the restrooms, be as dirty as you wanna be. It is polite to draw and/or carve graffiti, using markers, feces, knives, or spray paint. This can be done on mirrors, fixtures (hand dryers, change tables), and the doors and walls of stalls. Be creative; your audience will thank you for it. Include misspelled praises of Satan (Satin), claims of sexual fortitude and prowess, phone numbers of any promiscuous person you know of, gang slogans and logos, and racial slurs and threats. Nothing improves the experience of shitting in public more than a little light reading or writing, and you can leave satisfied in the knowledge that some poor wage-slave will have to clean your feces cave drawings, or repaint over your offensive, albeit quite creative endeavors.